Bank Start Guide

Case Management Setting up assignees for case notifications Overview Synctera’s case management system is built to ensure that the right person at your company receives the appropriate notifications from the Synctera Console. This document ou...

Synctera Sweep daily files money movements in the bank system and the Synctera ledger. Our product automatically aggregates network transactions and other balances, such as PnL, based on the Synctera ledger's transactional data. At the end of e...

Overview Synctera is a Sub-Ledger to the Bank and the Ledger of Record for the FinTech. With this, there are multiple accounts that need to be established Internal to Synctera and on the Bank’s Core. The accounts on the Banks core act as an aggre...

Meet your I&O specialist After finalizing your contract with Synctera, you will be your Synctera Implementation and Onboarding (I&O) specialist. This person will be your single point of contact during the onboarding process and will guid...

Welcome to Synctera! We are so excited to have you on the Synctera platform! We look forward to helping you grow your bank’s revenue by offering Banking as a Service (BaaS) to top FinTech startups and companies of all sizes building embedded fina...

Background Documentation, files, and reports containing general internal or confidential information may be shared via systems and tools such as email and Google Drive. In any instance when more sensitive information, including customer data, inclu...

Overview This document discusses the types, purpose, and reconciliation of internal accounts on the Synctera platform. The Synctera platform differentiates 3 main types of accounts - customer, external and internal. Internal accounts are Fintech p...

Accounts Balances File The Accounts Balances file is a CSV file that contains the account balances for all FinTechs accounts at the Sponsor Bank. In short, this is an export of account balances for all BaaS related accounts at the Bank that will...

MRDC  Mobile remote deposit capture (MRDC) is a method of depositing a check by using a mobile device to scan an image of it and transmit the image to a bank.  Fintechs will have customers that have physical checks (people getti...

Introduction The term wire transfer refers to an electronic transfer of funds via a network that is administered by banks and transfer service agencies around the world. Fedwire is used in the US for domestic wire transfers. ...

Introduction Synctera offers Instant Account Funding  and Instant Push to Card  as an alternative to other funding methods in FinTechs' payment strategy. This is a convenient method that operates through existing card networks (Vi...

To launch Synctera Line of Credit, your Synctera Implementation & Onboarding Specialist will work with you to define: Ideal client profile: Size and stage of the company; verticals you may want or not want to engage with. Credit policy and...

Risk and Compliance readiness will ensure that you are prepared to launch your BaaS program on the Synctera platform. Stakeholders within the process consist of your BaaS program team members. Make sure you include members of cross-functi...

Platform Overview The Synctera platform is where Operations will manage their workload on a daily basis. The platform includes dashboards that will help Operations navigate items that require daily attention from the Bank. These include various cas...

Determine your FinTechs goals and risk appetite Synctera will work with the Sponsor Bank to understand its key goals as it pertains to its BaaS program and FinTech partnerships. This will support Synctera in understanding the Sponsor Bank’s op...