Daily change log

*Only includes dates when external facing changes were made.

3/17/2023:

• Added the ability to sort cases by created or updated date.

3/16/2023:

• Fixed an issue where country information was not being displayed correctly for customers outside the US.
• Fixed an issue where users were not able to add notes.

3/15/2023:

• We have now published V1 Transaction APIs. Please take a look to see if you would like to use them. Some of the major changes are:
  • Merging pending and posted transactions into a single resource /transactionsNew transactions resource will have 2 separate balances a pending amount and posted amount. These amounts will change but the underlying postings will remain immutable
  • Strongly typed payment rail schema eg card_transaction.
  • Each resource in /transactions represents once side of a transaction grouped together by transaction_group_id
  • Top level required description field defined by payment rail at time of transaction creation. Integrators will no longer need to dig through payment rail data to pull description to display

3/14/2023:

• Added masked account numbers for outgoing ach (and return) descriptions

3/7/2023:

• Added an internal account type 'Network Chargeback' for dispute handling

3/1/2023:

• Fix to ensure metadata changes are captured as part of update end points for cards.

2/28/2023:

• Added ability to filter cases by last updated time, on Synctera console.

2/27/2023:

• Added additional user info to reversal transactions
• Added the ability to configure company name that will be used for ACH transactions.

2/24/2023:

• Some performance fixes for statements

2/14/2023:

• Added disclosure tab under Business details on Synctera console.

2/9/2023:

• Removed constraint that was restricting users from selecting more than 14 days of transactions using custom date filter, on Synctera Console.

2/6/2023:

• Added the ability to configure SAR requrirement at account template level.
• Added ability for Savings accounts to compound interest daily and perform monthly payout

1/31/2023:

• Added support for unique IDs other than SSN to be passed for ID verification, mainly when KYC is done outside Synctera or done manually.

1/28/2023:

• Added the ability to return interest accrued in the month. We now also display accrued interest on account details screen on Synctera console.

1/26/2023:

• Made changes to ensure Fintechs who are under Ground control, cannnot act on their cases. Ground control cases can only be acted up on by Synctera team.

1/25/2023:

• Fixed an issue related to interest when an account is opened after UTC EOD time even though the bank EOD is not hit yet.

1/23/2023:

• Added more details about the check for mobile remote check deposit transactions.

1/20/2023:

• While linking an external account with manual verification, it's now mandatory to have either an ACH routing number or a wire routing number, based on what the account will be used for.

1/19/2023:

• Fintechs who are under ground control cannot take final action on specific case types

1/18/2023:

• Fixed filtering on business page
• Fixed an issue where external accounts were not allowed to be linked to Businesses who are not direct customers.
• Fixed an issue where inapp push provisioning endpoint for android is missing some fields in the response

1/17/2023:

• Added 'Founder' as a title for someone who is a managing person of a business
• Added Authorized users and Signers view to Accounts page on the console
• Added the ability to search account based on account nick name.

1/12/2023:

• Removed forward slashes from posted date pattern

1/11/2023:

• Added the option to allow releasing funds immediately when creating ACH external transfers

1/10/2023:

• Ensured that all card transactions are enhanced.

1/9/2023:

• Fixed an issue where for next day ACH, we were not selecting the 'next day' if the request came in after last window for ACH on the day or on a non-banking day.
• Fixed some issues related to settlement date.

1/6/2023:

• Added case tab to customer details.
• Added relationship column to accounts tab under Personal Customer or Business Customer

12/22/2022:

• Fixes to ensure we pass the correct transaction subtype for fraud monitoring and more related fixes.
• In person list changed First name filter to First or chosen name
• In person detail displayed chosen name in brackets
• In documents table added a col for doc type
• In documents table displayed a 'lock' icon if the doc is encrypted
• Removed transactions tab from card detail view on the console for now since we currently have no way of filtering transactions specific to a card, especially applicable if there are multiple cards issued on an account (virtual & physical)

12/21/2022:

12/19/2022:

• If a customer has a chosen name, display that in customer view on Synctera console.
• Support the ability to filter cases by email ID.

12/16/2022:

• Added the ability for users to upload documents to personal customers / business customers and accounts, using Synctera console.
• Added cash deposit as a transaction sub type option for Fintechs who support large cash deposits.

12/14/2022:

• Fixed an issue where child transactions (eg. just in time funding transactions) were not setting the correct posted_date.

12/13/2022:

• Made document updates to clarify the usage of is_system_acc fields under internal transfer API.
• Made adjustments to KYC reason codes that get flagged for review, to reduce false positives

12/09/2022:

• Added the ability to set different fraud rules for business and personal customers.

12/08/2022:

• Fixed an issue to ensure all global watchlist matches are displayed on watch list cases, and not just the first in the series
• We now display whether a customer used SSN prefill or not, as part of KYC.

12/07/2022:

• Fixed error message returned for ACH calls made with negative numbers.
• Made changes to allow default hold post period to be in minutes instead of days.
• Added additional sender information on incoming ACH, when available

12/06/2022:

• Increased size of documents allowed to be uploaded to doc store to 32MB

12/02/2022:

• Fixed the display of file name and file link display in the document view on synctera console

11/29/2022:

• Allowed providing account ID in addition to account numbers while creating an ACH hold.
• Added ability to associate a document to an account

11/28/2022:

• Added some validations to card onboarding wizard on Synctera console.
• Created an API to simulate ACH returns.

11/25/2022:

• Fixed an issue which allowed businesses from marking themselves as an owner of the business instead of the actual business owner.

11/24/2022:

• Added "Purpose" to indicate internal account type.

11/23/2022:

• Display history of all KYC done on a customer.

11/22/2022:

• Made a fix to ensure temporary hold transactions are returned for all payment rails except ACH.
• Made some adjustments to KYC reason code handling

11/21/2022:

• Change to ensure Line of Credit and Charge card statements include the sum of all payments received during the statement period instead of just the latest payment amount.
• Fix to ensure T-minus 10 Fintechs cannot approve their own KYC / KYB cases.

11/17/2022:

• Fixed an issue with notes while freezing customers.

11/16/2022:

• Fixed an issue where we were dishonoring some ACH returns incorrectly.
• Fixes some issues related to banning customers.

11/15/2022:

• Some fixes to spend controls
• Enabled sort by creation_time and last_updated_time for business customers
• Added the ability to specify notes while freezing customers.
• Added the ability to search external accounts based on customer ID, while creating outgoing ACH from Synctera console
• Some fixes to support mobile remote check deposit
• Added the ability to specify chosen_name while creating personal customers.

11/14/2022:

• Fixed an issue where account linking was failing for some use cases
• Added watchlist support for authorized signers

11/10/2022:

• Changes to support international remittances

11/9/2022:

• Made some changes to handle dishonored ACH returns that come later than 2 days.
• Allowed re-kyc/re-kyc when the customer has been previously verified
• Changes to show previously linked and unlinked external accounts on the UI

11/8/2022:

• Fixed an issue where users were not able to pull external credit card transactions.
• Added compliance report document type to document store.
• Fix to process incoming contested ACH returns
• Fixed an issue with case update web hooks.

11/7/2022:

• Added statements tab in Account details view on Synctera console.
• Added the ability to enter notes while freezing an account using Synctera console.

11/4/2022:

• Fixed a breaking change to bring back field 'include_history' related to returning deleted external accounts.
• Fixed an issue where external accounts linked to businesses were not marked as 'Verified'
• Enhanced to have a link to the actual disclosure document that is stored
• Change to allow sorting businesses by creation_time and last_updated_time

11/2/2022:

• Changes to store actual disclosure documents in the master disclosure configurations

10/31/2022:

• Fix to support custom billing periods for lines of Credit.

10/28/2022:

• Changes to business view on console
  • Added email field for business customers
  • Added createdAt field for business customers
  • Added updatedAt field for business customers
  • Enabled sorting for business customers
  • Added frequent filters (email, status) for business customers
  • Normalized letter case for personal customers
• Added applications tab to customer details and account details view on Console
• Fixes to Mobile Remote Check Deposit
• Adjusted some KYC reason code to reduce false positives

10/27/2022:

• Fixed an issue where some KYC case details were not viewable.

10/26/2022:

• Expose application_id in account object if included in account creation

10/25/2022:

• Fix to ensure ACH file name matches Fed needs for MSB.
• Added Disclosures and Document views to Customer details on Synctera console.
• Show who (Bank / Fintech / Synctera) has to act on a case, on Synctera console

10/22/2022:

• Fix to ensure empty email and phone numbers are handled correctly while banning customers.

10/21/2022:

• Fix to ensure incoming ACH works for business accounts.

10/20/2022:

• Automatically delete balance_history rows during account wipe
• Enhancements to Internal tool for managing configurations
• Fix to make it easier for Synctera Operations to act on KYC / KYB cases
• Enhancements to use case explorer
• Code clean up work around how we validate if a user can perform a transaction

10/19/2022:

• Made changes to ensure freezing a customer or account will also result in a frozen card if they have any
• Adjusted webhook configuration timeout
• Cleaned up documentation
• Synctera Console
  • Update tenanted group perms
  • Reconciled-view: correct next page button activation logic
  • Use case explorer improvements
  • Add markdown text area for blueprint step detailed description

10/18/2022:

• Enhancement: Returning metadata in Card object
• Enhancement: Updated our return rules to allow returns during the the full second business day from the original debit/credit item
• Bug: Fixed a bug related to Pin debit transaction that was a standin by the network
• Other performance and client library fixes.