How do we enable case notifications for an employee?

Updated on 31 Jan 2025

Article summary

Did you find this summary helpful?

Thank you for your feedback

To enable case notifications for an employee:

1. Log into the the Synctera Console.
2. Once you are in the Cases and Configuration.
3. From there, you can click on any case type and Update the default assignees you would like for any specific case.

Was this article helpful?

What's Next

We have new employees joining, how do we give them access to the Synctera console?