How do we enable case notifications for an employee?
    • 31 Jan 2024
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    How do we enable case notifications for an employee?

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    Article summary

    To enable case notifications for an employee:

    1. Log into the the Synctera Console and on the bottom left corner, please click "View Admin Panel".
    2. Once you are in the Admin Panel, please select "Services" on the left-hand side.
    3. Please select "Case Management" once you are in Services menu.
    4. From there, you can click on any case type and Update the default assignees you would like for any specific case.


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