If an end-customer's Account status is suspended or frozen, how can I move the funds in order to close the account?
    • 12 Sep 2023
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    If an end-customer's Account status is suspended or frozen, how can I move the funds in order to close the account?

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    Article Summary

    In order to move the end-customer's funds, the account needs to be reverted to an unsuspended/unfrozen status. Once the funds have been returned to the end-customer, you can close the account.


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