My end-customer's account status is Active, so why can't I send internal transfers to their Account?
    • 12 Sep 2023
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    My end-customer's account status is Active, so why can't I send internal transfers to their Account?

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    Article Summary

    If your end-customer's Account status is "Active", check to make sure that their Customer status is also "Active". Customer status overrides Acount status.

    You can find more information about Customer status in our API reference here: https://dev.synctera.com/docs/create-a-personal-customer#person-status-attributes


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