What should I do if an end-customer has not received their card shipment in the expected timeframe?
    • 15 Sep 2023
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    What should I do if an end-customer has not received their card shipment in the expected timeframe?

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    Article summary

    We encourage you to pass the tracking number onto the end-customer so they can track where the package is. If there is an issue with delivery, you can reach out to Synctera support and we can follow-up with our partner, Arroweye, to check for any updates.


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