When an end-customer's Customer status is frozen, does that automatically freeze their accounts?
- 12 Sep 2023
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When an end-customer's Customer status is frozen, does that automatically freeze their accounts?
- Updated on 12 Sep 2023
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Through the UI, if you freeze an end-customer, their accounts will also be frozen. Using the API you must make separate API calls to freeze the end-customer and each account.
You can find more details on freezing accounts in our API guide here:
https://dev.synctera.com/docs/create-a-personal-customer#person-status-attributes
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